At Ride The Tide we offer exclusive FLAT RATE SHIPPING TO YOUR DOOR AUSTRALIA WIDE.
Our Freight is carefully packaged to protect your beautiful new paddle board and all our freight has the extra added value of FULL FREIGHT INSURANCE* at no extra cost to you.
Christmas deliveries will be delivered by our courier right up until 24th December 2019
Local pick up is available up to Christmas Eve.
Ride The Tide Warehouse will be open up until 23rd December and by appointment 24th December 2019 for all purchases and pick ups.
QLD - NSW - ACT - VIC - SA: Cut off 20th December 2019 for guaranteed Christmas delivery (Metro Only).
TAS - WA: Cut off 17th December 2019 for guaranteed Christmas delivery (Metro Only).
|STATE||DELIVERY CHARGE||ESTIMATED DELIVERY TIME|
|QLD||$100||Metro 2 - 5 Days / Regional 3 - 7 Days|
|NSW||$150||Metro 2 - 5 Days / Regional 3 - 7 Days|
|ACT||$150||2 - 5 Days|
|VIC||$150||Metro 2 - 5 Days / Regional 3 - 7 Days|
|SA||$200||Metro 5 - 7 Days / Regional 5 - 7 Days|
|TAS||$200||Metro 5 - 7 Days / Regional 5 - 7 Days|
|WA||$200||Metro 7 - 14 Days / Regional 7 - 14 Days|
|NT||$300||Metro 7 - 14 Days / Regional 7 - 14 Days|
Some areas are classed as rural or regional and do not fall into our flat rate shipping.
Rural or regional areas may incur additional shipping charges to your door and have optional depot collection.
Please call Dean on 0403 549 702 should you wish to collect your package from a Depot or are unsure about your location availability.
Delivery can only be to a physical address (not a postal address) or one of our Depot locations.
All orders must be signed for when received.
At Ride The Tide we offer full freight insurance on all our paddle board deliveries at no cost to you.
While we ensure our freight is carefully packaged to protect your beautiful new paddle board, mishaps can happen in freight.
Please note for your paddle board to be covered under our freight insurance we must be notified strictly within 48 hours of delivery to you. Should you not contact us, freight insurance will be void.
For freight insurance claims we require photos of damage, photos of the box where the damage has occured and full packaging to be kept by yourself. Please contact us immediately with all information required.
Our Ride The Tide Headquarters is located at 7/22 Robson Street, Clontarf Queensland.
We sell wholesale, direct to the public to ensure our customers get the best deal on paddle boards in Australia.
We are open Monday to Saturday 9-1pm and any other time by appointment.
We are 100% wholesale to the public, not retail, and purely pass our huge savings onto our customers! Our customers are our No.1 priority!
We are locals, so we are only a phone call away. Should you wish to view our boards pop in! We'd love to meet you.
If you order online and select FREE pick up, let us know when you will be picking up your board and we will have it ready to collect and ready to get into the water!
Pre-orders are available on our website. Please note when pre-ordering you are purchasing a product that is not yet available in our warehouse.
Pre-orders are available on our website when the product is approximately four to eight weeks from being delivered to our warehouse. Times may vary. When the product arrives it will be shipped out to you as soon as possible.
Pre-orders require full payment and no further offers or discounts apply to the purchase should they fall within the pre-order waiting and distribution period.
We deliver to some international countries. Charges apply.
Please contact us for a quote to deliver to your country.
Rural or regional areas will either be same price as flat rate delivery for your state or may incur an additional shipping charge.
Some remote parts of Australia will always incur an additional shipping charge due to the accessibility of the location.
Please contact us on 0403 549 702 for further information.
Once your order has left our warehouse, you will receive an email from us including tracking details.
If ever you have any questions regarding your delivery we are always available and happy to help where we can.
We do recommend contacting us first before the freight company should you have any tracking questions to avoid any delays.