At Ride The Tide we offer exclusive FLAT RATE SHIPPING TO YOUR DOOR AUSTRALIA WIDE or to selected DEPOT LOCATIONS (see below for our full list of depot locations available.)
Our Freight is carefully packaged to protect your beautiful new paddle board.
Please read carefully conditions of Freight Insurance further down this page. Conditions do apply for Freight Insurance.
We currently offer FREE DELIVERY on all Inflatable Paddle Boards Australia wide.
If you purchase a combination of Inflatable and Classic Boards, you will only be charged freight for the Classic Paddle Boards.
If you fall into a Regional or Rural area, we may need to send your Inflatable Paddle Board to a Depot. We will contact you should this be necessary prior to delivery to arrange this and you will need to collect your Inflatable Paddle Board from our available depot locations (See available depot locations below).
You may also select Depot pick-up of your choice in checkout when finalising your order.
IMPORTANT! Pre-orders are always available on our website at all times.
Please note when pre-ordering a PRE-ORDER product you are purchasing a product that is not yet available in our warehouse.
Pre-orders are easily identified under each product description on individual product pages and also clearly identified when selecting the size of your paddle board.
Pre-order arrival dates are clearly visible on each product and are estimated arrival dates to our warehouse in Brisbane.
Pre-orders dates are NOT GUARANTEED ARRIVAL DATES - however we do our best to keep these arrival dates as accurate as possible.
Pre-orders are available on our website when the product is approximately 6 to 12 weeks from being delivered to our warehouse.
Arrival times to our Brisbane warehouse will vary due to manufacturing and international shipping delays. Please keep this in mind prior to ordering to avoid any disappointment.
Manufacturing and shipping delays have increased since the beginning on 2020 and still are an ongoing logistical issue worldwide, so please be patient with your pre-orders and with us as we continue to do our very best to navigate through this new normal in 2021 leading into 2022.
When your pre-order arrives into our warehouse it will be shipped out to you as soon as possible in the date order it was placed on our website.
We ship pre-orders, once they are available in our warehouse, out to our customers by the date the order was received by us. We believe in a “first-order, first served basis” for fairness across all our pre-orders.
Pre-orders require full payment and no further offers or discounts apply to the purchase should they fall within the pre-order waiting and distribution period.
NOTE: Pre-orders CANNOT BE REFUNDED simply because you didn’t read the product and pre-order description.
|STATE||DELIVERY CHARGE||ESTIMATED DELIVERY TIME|
|QLD Metro/Regional 4000 - 4599||$150||Metro 3 - 7 Days/Regional 7 - 14 Days|
|QLD Regional 4600 - 4999||$250||Regional 7 - 14 Days|
|NSW 2000 – 2239||$175||Metro 3 - 7 Days/Regional 7 - 14 Days|
|NSW 2250 - 2399||$250||Metro 3 - 7 Days/Regional 7 - 14 Days|
|NSW 2400 - 2499||$400||Metro 3 - 7 Days/Regional 7 - 14 Days|
|NSW 2500 - 2599||$250||Metro 3 - 7 Days/Regional 7 - 14 Days|
|NSW 2618 - 2699||$350||Regional 7 - 14 Days|
|NSW 2700 - 2799||$250||Regional 7 - 14 Days|
|NSW 2800 - 2899||$250||Regional 7 - 14 Days|
|NSW 2915 - 2999||$250||Regional 7 - 14 Days|
|ACT 2600 – 2617, 2900 - 2914||$200||3 - 7 Days|
|VIC 3000 - 3199||$200||Metro 3 - 7 Days/Regional 7 - 14 Days|
|VIC Regional 3200 - 3999||$250||Metro 3 - 7 Days/Regional 7 - 14 Days|
|SA Metro 5000 - 5199||$200||Metro 7 - 10 Days/Regional 7 - 14 Days|
|SA Regional 5200 - 5799||$400||Metro 7 - 10 Days/Regional 7 - 14 Days|
|TAS 7000 - 7299||$350||Metro 7 - 10 Days/Regional 7 - 14 Days|
|TAS 7300 - 7800||$450||Metro 7 - 10 Days/Regional 7 - 14 Days|
|WA Metro 6000 - 6199||$250||Metro 7 - 14 Days|
|WA Regional 6200 - 6499||$450||Regional 7 - 21 Days|
|WA Regional 6500 - 6599||$550||Regional 7 - 21 Days|
|WA Regional 6600 - 6699||$650||Regional 7 - 21 Days|
|WA Regional 6700 - 6799||$750||Regional 7 - 21 Days|
|NT||$450||Metro 7 - 14 Days/Regional 7 - 14 Days|
PLEASE NOTE - the above windows are estimates only, and there may be times when orders are delivered outside of the estimated time frame. For rural areas, your order may take slightly longer.
Some areas in Australia are classed as rural or regional and DO NOT fall into our flat rate shipping.
Rural & Regional areas vary State to state/postcode to postcode and are determined by our freight carriers.
Rural or regional areas may incur additional freight charges on top of our flat rate charges to your door.
Where your region is deemed to incur additional freight charges, we will contact you with your freight options and additional charges before delivery. You can then make a decision whether you’d like to proceed with your order, change delivery address to another party to avoid additional charges ie. A friend, relatives house or business address to collect from instead.
Please call Dean on 0403 549 702 if you are unsure about your location availability or if you have any questions.
Delivery can only be to a physical residential or business address (not a PO BOX address).
All orders must be signed for when received and inspected immediately for damage.
|DEPOT STATE & POSTCODE||DELIVERY CHARGE||DEPOT/COLLECTION ADDRESS|
|PINKENBA QLD 4008||$100||97 Bancroft Road||IPSWICH WEST QLD 4305||$100||Unit 3, 2-8 Pound Street||GOLD COAST QLD 4214||$100||Cnr Brisbane Road & Captain Cook Drive|
|TOOWOOMBA QLD 4350||$150||5-7 Newington Street||ROMA QLD 4455||$400||Unit 5, 166 Raglan Street|
|YANDINA QLD 4561||$150||48 Central Park Drive|
|MARYBOROUGH QLD 4650||$175||Shed 7 & 8 Kingston Road|
|BUNDABERG QLD 4670||$150||37 Charlie Triggs Crescent|
|SOUTH GLADSTONE QLD 4680||$150||19 Ganley Street|
|ROCKHAMPTON QLD 4700||$150||34 Power Street|
|WEST MACKAY QLD 4740||$150||2 Woodman Parade|
|TOWNSVILLE QLD 4814||$150||25 Bombala Street|
|CAIRNS QLD 4870||$200||13 Morrison Street|
|CASULA NSW 2170||$100||245 Beech Road|
|NEWCASTLE NSW 2285||$200||Unit 2, 82 Mitchell Road|
|TAMWORTH NSW 2340||$250||22-30 Armstrong Street|
|INVERELL NSW 2360||$350||Lot 3 Brissett Street|
|GLEN INNES NSW 2370||$350||22 Healeys Lane|
|NARRABRI NSW 2390||$350||41 Francis Street|
|MOREE NSW 2400||$350||55 Tycannah Street|
|PORT MACQUARIE NSW 2444||$250||22A Chestnut Road|
|COFFS HARBOUR NSW 2450||$350||7 Hi Tech Drive|
|SOUTH LISMORE NSW 2480||$350||7 Three Chain Road|
|UNANDERRA NSW 2526||$150||238-246 Berkley Road|
|BATEMANS BAY NSW 2536||$250||23 Kyle Crescent|
|BEGA NSW 2550||$250||12 West Street|
|GOULBURN NSW 2580||$250||12-16 Oxley Street|
|ALBURY NSW 2640||$200||102 Bennu Circuit|
|BATHURST NSW 2795||$200||3 Wembley Place|
|ORANGE NSW 2800||$200||54 Leewood Drive|
|DUBBO NSW 2830||$200||82 Fitzroy Street|
|FYSHWICK ACT 2609||$150||48 Maryborough Street|
|BAYSWATER NORTH VIC 3153||$150||Unit 7, East 254 Canterbury Road|
|DANDENONG SOUTH VIC 3175||$150||64 Pound Road|
|GEELONG VIC 3224||$200||55 Moon Street|
|WARRNAMBOOL VIC 3280||$200||20 Coghlans Road|
|BALLARAT VIC 3355||$200||9 Davey Duke Drive|
|HORSHAM VIC 3400||$250||Vine Street South (Off Peach Avenue)|
|MILDURA VIC 3500||$250||318 Etiwanda Avenue|
|EAGLEHAWK VIC 3556||$200||13 York Street|
|SWAN HILL VIC 3585||$200||5 Shepherd Road|
|SHEPPARTON EAST VIC 3631||$200||195-205 Central Avenue|
|TRARALGON VIC 3844||$250||37 Standing Street|
|GREEN FIELDS SA 5107||$200||2-6 George Street|
|BERRI SA 5343||$450||5 Verrall Crescent|
|CLARE SA 5453||$350||10 Union Street|
|PORT PIRIE SA 5540||$450||79 Esmond Road|
|KADINA SA 5554||$350||27A Kennett Street|
|WHYALLA SA 5600||$450||42 Racecourse Road|
|PORT LINCOLN SA 5606||$350||8 Thomas Court|
|PORT AUGUSTA SA 5700||$450||18-24 Yon Street|
|HOBART TAS 7000||$250||22 Hull Street|
|LAUNCESTON TAS 7250||$300||4 Richards Street|
|DEVONPORT EAST TAS 7310||$400||133 Wright Street|
|CANNING VALE WA 6155||$250||Unit 2, 38 Bannister Road|
|ALBANY WA 6331||$600||Unit 3, 189 Chested Pass Road|
|GERALDTON WA 6531||$550||130B Flores Road|
|DARWIN NT 0828||$375||34 O’Sullivan Crescent|
|ALICE SPRINGS NT 0870||$375||Shed 13, 66A Smith Street|
At Ride The Tide we offer full freight insurance on all our paddle board deliveries at no cost to you.
While we ensure our freight is carefully packaged to protect your beautiful new paddle board, mishaps can happen in freight.
NOTE: for your paddle board to be covered under our freight insurance WE MUST BE NOTIFIED STRICTLY WITHIN 48 HOURS OF DELIVERY TO YOU. Should you not contact us within the 48 hour delivery window, freight insurance WILL BE VOID.
IMPORTANT: if this purchase is for a gift – do not leave the unboxing until you are giving the gift. The 48 HOUR delivery window still applies to when the package is initially delivered to you. Leaving the package boxed and unchecked will VOID your freight insurance.
Unbox and unwrap immediately to check for freight damage!
Should you NOT CONTACT US within the 48 hour period of damage and freight insurance is VOID, we can still assist with a solution. Our aim is to keep our customers satisfied with this part of your buying experience with us at Ride The Tide and eliminate as many inconveniences along the way.
For freight insurance claims we require photos of damage, photos of the box where the damage has occurred and full packaging including the box to be kept by yourself. Please contact us immediately with all information required via email to email@example.com with your full name, contact number, order number, photos of damage and photos of the box where the damage has occurred.
Our Ride The Tide Headquarters is located at 7/22 Robson Street, Clontarf Queensland 4019.
We sell wholesale, direct to the public to ensure our customers get the best deal on paddle boards Australia wide.
We are open Monday to Saturday 9-1pm and any other time by appointment.
We are 100% wholesale to the public, not retail, and purely pass our huge savings onto our customers! Our customers are our No.1 priority.
We live close to our warehouse, so we are only a phone call away. Should you wish to view our boards pop in! We'd love to meet you.
If you order online and select FREE pick up, let us know when you will be picking up your board in advance and we will have it ready to collect and ready to get into the water!
We can deliver to some international countries. Charges apply.
You can also organise your own international freight. Please contact us for further information.
Please contact us for a quote to deliver to your country.
Once your order has left our warehouse, you will receive an email from us including tracking details.
Please check your email and check your tracking before contacting us regarding your delivery.
If ever you have any questions regarding your delivery we are always available and happy to help where we can.
We do recommend contacting us first before the freight company should you have any tracking questions to avoid any delays.