WHAT OUR CUSTOMERS SAY
Ellen Currow, Perth WA
The customer service is outstanding, so helpful and reliable. Im super impressed with my board and love my purchase.
Renee Leeson, Newcastle NSW
We have had our 11’6 boards out on the water every single moment we have spare. Could not be any more happier with them! Extremely happy with our service and our delivery to the Port Stephens area, very very Quick...
Courtney Reeve, Canberra ACT
I received my Seafoam 10 ft 6 SUP a few weeks back and I cannot express how great Dean was to deal with. The board shipment was running late & Dean kept me up to date at all times, he was always honest and reliable. We love the board that much that my boyfriend now wants his own! We will be back to purchase another one soon! Thank you Ride the Tide
Brent Whitton, Airlie Beach QLD
Great personal service right from the first email through to delivery , Dean always kept me up to date with courier tracking and I received a great quality pair of inflatable SUP,s.... They are getting a lot of attention around the Airlie beach marina with the unique wood grain and great quality .. thanks again .. The Whitton Family
Todd Pearce, Townsville QLD
Thanks to Dean & the Team at "Ride the Tide"....Awesome Customer service from purchase to delivery and continued support after our purchase. We purchased the 10ft.6 Inflatable and just "AWESOME"....Can highly recommend!
Laura Polgar, Melbourne VIC
Just got my Sunburst 10'6 SUP last Friday, Dean was great to deal with and super fast shipping all the way to VIC. Thanks so much, love the board!!!
Pauline O'Neill, Perth WA
I live in WA so was very impressed by the packaging and delivery of my Retro board. I was also thankful for Dean’s advice on size of board etc. this is my second board so I wanted to get it right and I did. We have just come back from camping on the edge of a fresh water lake. I was on my board everyday and loved it’s stability. I can thoroughly recommend Ride the Tide!
Tahnee Spies, South Grafton NSW
Outstanding customer service! Would absolutely recommend these guys to anyone. Received my board last week and absolutely love it.
Cindy Rowe, Darwin NT
You deserve 10++ stars!!! By far the best customer service I have had ever!!!! Love my board, love the extras in the protection pack, love everything!! Thanks a million! Keep doing what your doing because this kind of service just isn't found these days!! + your boards rule!!
Mina Lewis, Maryborough QLD
Dean's customer service is outstanding! No question big or small was silly or too much trouble. We drove 3hrs to pick ours up and he met us at the shop on a sunday!! Took all the time needed to explain what needed to be and demonstrate how to strap correctly onto the car. Can not wait to get out on these bad boys and put them to the test!! Cheers Dean for your time and attention these boards are truely stunning! We have no hesitation to recommend this company to anyone.
Jodie Mariee, Mirani QLD
I received my new board yesterday, only two days after I ordered it! Dean was amazing, answered every email straight away even though he was out of the country, and changed my order for me twice without any hassle! The board is the bomb! Can't wait to get out on it on the weekend! If you're looking for a board I can't recommend Ride The Tide enough! Brilliant service, even better board! Thanks Dean.
Angus Roxburgh, Sydney NSW
Best boards in terms of looks, build quality, price and they ride so easily! Plus Dean offers fantastic service and advice. Don't buy mass produced when you can get one of these for around the same cost!
Jessica Emily Pickles, Wangi Wangi NSW
Thank you so much! Excellent to deal with you! Our cherry bomb and mali blu boards are absolutely beautiful and so are our hibiscus paddles. Paddle and board covers are excellent quality. Everything was wrapped and packaged with such care and detail and its clear you take much pride in what you do. Thank you again! We can't wait to to go paddling tomorrow.
Brett Scarpellini, Adelaide SA
Did not even have my board out of its cover fully on its maiden voyage before it was turning heads. Beautiful board, great service and quick to arrive. Love, love, love my new SUP board. Highly recommend these guys to anyone.
Ross Lavington, Dunsborough WA
I don't usually write reviews, do surveys, etc. BUT just got my Bahama 10'6" and had to comment. The pics on the website do not do it justice - much better in real life! The deep gloss and finish are awesome. I bought unseen (live in rural WA) based only on what I could see on web. Though did know what I wanted as far as length, width, rocker, shape etc- this is my third SUP board and I am impressed. AND packaging was top notch too, not a mark after approx. 4000kms general road freight.
Justine Goss, Scarborough QLD
Love my board!! I was very lucky to be on the receiving end of a new Ride The Tide Bahama SUP for Xmas. Looks amazing, very stable (especially good being a newbie) and came with a Hibiscus Paddle all wrapped up in protective bag. Nice and light which makes it very easy to take from the car to the water. Definitely recommend!! Thanks
Wil Octavius, Sydney NSW
Absolutely love my board and the best service I've received from any Australian brand in years hands down.